what happens if viking cancels my cruise

For an explanation of our Advertising Policy, visit. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. Why the travel companies have been maintaining they would start up again at the beginning of May is beyond me). This is a decision we made with a heavy heart, but with present circumstances what they are, we are unable to deliver the high-quality Viking experience for which we are known. We booked a river cruise with Viking which we cancelled due to Covid and received travel vouchers from Viking for the amount of the trip. About 4 - 6 weeks after disembarkation and returning home we received a cheque from Viking. If you used a travel adviser, have them handle the details on your behalf -- though be aware that many agents are as overwhelmed as the cruise lines are at this moment, and rebooking, refunds or future cruise credits may take some time to be issued. Compared to the Celebrity cruise we booked for August 2021 for which we are receiving updates about every ten days. ( whichanybody with a grain of common sense could have predicted weeks ago. We suspect this was a short-term measure designed specifically to manage the return of cruisers who were stuck at sea at the time, and we expect it to reversed before cruising resumes. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. B. Some lines are offering even more. Coronavirus: Which Cruise Ports Are Closed? Hopefully someone more knowledgeable (Peregrina?) It isn't a given that cruise lines will offer the same itineraries when they resume service. Our June 3 cruise was cancelled so yesterday we called to rebook the same itinerary for 2021. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Separately, the remaining 28 guests will also be quarantined. I dont think it is unreasonable to familiarize oneself with them. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . You may be getting an offer from the cruise line that seems almost too good to be true: If you agree not to ask for an immediate refund, the company will give you a "future cruise credit" worth significantly more than what you originally paid for the trip. Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. All programs will be modified to . We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. Hang in there! You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. Further to the previous response. When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. Why Are Future Cruise Credits and Refunds Taking So Long? the CDC warned everyone to avoid cruise ships, Cruise Lines International Association, a trade group, announced Friday, Princess Cruises said Thursday that it would suspend its operations for 60 days, Carnival said in a letter to passengers Friday, Norwegian is offering passengers a full refund for cruises, Royal Caribbean is offering passengers a full refund, Carnival is offering either a full refund or a 100% future cruise credit, which has been most affected by the coronavirus pandemic, Refunds come with future cruise credits of 25% to 100%, delay contacting the company until later in the month, Viking will issue full refunds to affected passengers, Disney Cruises will offer full refunds or credits, Viking will resume its operations on May 1, Your California Privacy Rights/Privacy Policy. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Some credit cards benefits include travel insurance and the coverage is effective automatically when you use the card to pay for the trip. I am writing to you today from my home, rather than the Viking office. CC Help Jenn Who wouldn't want the chance to pick up free money? It's unfortunate as these things happen. My parents booked a Viking cruise in 2018 for a 2020 sailing. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. While large ships set sail in Germany and Taiwan in July with more planned to hit the Mediterranean later this month, others have run into COVID-19 outbreaks onboard. "Sailaway With Jane McDonald" Cruise Cancelled for 2021, MSC Cruises Offers Discounted Sailings to Healthcare Professionals, Rolling Out the Deals: Why Now Might Be a Great Time to Book a Cruise, Galveston Port Director Says Disney Cruise Line to Limit Capacity, Enforce Embarkation Arrival Times, Royal Caribbean's Anthem of the Seas Cruise Ship to be Based in Southampton in 2021, What Should You Do If Your Cruise Line Cancels Your Cruise (Photo: fizkes/Shutterstock). Related: Could cruising resume in August? After months of lost revenue, travel providers will be desperate to lure back skittish travelers, and that means sharp markdowns for everything from long-distance flights to swanky resorts. Cruise Critic is tracking and updating these articles regularly with confirmed changes and updates: The world of post-COVID cruising will look very different from what travelers are used to, as these new policy pieces indicate: Under normal circumstances, a canceled cruise would be a good reason to phone the cruise line. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the coronavirus. Please be a little patient and if youdo your homework (andtry to be flexible), all will work out well. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. Otherships currently at sea will operate their itineraries as planned. I am sure you recognize that COVID-19 has made travel exceedingly complicated. For the meantime, no news is good news. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. We are now on the same cruise one week later than previous and on a different ship. 19952023, The Independent Traveler, Inc. Woodland hills, CA 91367. Have more questions? Started June 21, 2021, By Future cruises must be taken before Dec. 31, 2022. What are the pros and cons of a refundable cruise deposit? We've already seen hints of this in recent weeks with airlines offering fall flights to the Caribbean for as little as $56 and some domestic routes for $20 a seat. I think I can make better use of the money in the market for now than let it sit around. Cruise lines havepausedtheir operations for at least 30 days. With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by contacting your Travel Agent by April 6, 2020. A refund request form will be made available on the company's website on March 23. In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read more. Viking Mississippi - As of January 23, 2023. 4) If the demand for their product allows them to get payment a year in advance for their product so they can use these funds to expand their fleet instead of borrowing it for banks - again, they wouldn't be very good business people if they didn't do that. Related: Some cruise ships could be laid up for months. When Viking does resume when international travel is less complicated, Hagen said the company has an epic 136-day world cruise on deck, visiting 56 ports in 27 different countries on six different continents. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? Future cruise credits can be used on any sailing through May 1, 2022. Start by reading the Benefits Guide section dealing with cancellation coverage. If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. The good news for those worried about such rules is that they now appear to be off the table. . But here's our advice: Skip the future cruise credits. Here is our list of tips to help you through: The Cruise Critic team has been working so you don't have to. Still, in an environment such as the current one, with the length of the travel shutdown still unknown, you may want to think twice before allowing your money to be tied up unnecessarily with a travel company. Like they were when you first booked this cruise, so long ago and no one knew about the virus. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. Refunds are made upon receipt and depend on the working times of banks. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. Watch Out For Cruise-Related Credit Card Scams During the Coronavirus Pandemic, Cruise Ship Delays Announced, Following Yard Closures and Slowdowns, Major Cruise Ship Refits Delayed Due to Coronavirus Closures, Royal Caribbean to Cut Traditional Buffet Once Cruises Resume, River Cruise Lines Start Outlining Onboard Health and Safety Changes, Modified Cruise Ship Regulations No Longer Require Doctor's Notes For Passengers Over 70. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. BTW, earlier this year, Viking was offering 6 months to everyone. That means access to cash, not credits. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. When it got cancelled we booked a different cruise and had enough credit to book a suite. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. The price for next year is a little lower. But please dont take my word for it. For those guests whose cruise falls within this window of suspended operations, we are offering the choice of a Future Cruise Voucher valued at 125% of all monies paid to Viking or a refund equal to the amount paid. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. //

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what happens if viking cancels my cruise