Do Not Sell or Share My Personal Information. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. WestJet business class salt & pepper shaker. SQ has the same problem. Great product. Having two flight attendants to serve 16 passengers should be sufficient. WestJet Boeing 787 9 Dreamliner C GUDH Aircraft Fleet on new livery colors Spirit of Canada Photos Boeing 787-9 Dreamliner WestJet Aircraft Fleet Data and Registration Number @ ptahcha -- Sorry if I wasn't clear. Reminded me of Wardair or Canadian Airlines but better. New planes, classes of service, and service flows take time to get used to. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. Cant stand AC but like they are *A. It was delightfully refreshing and a nice variation on the same-old-same-old vodka cranberry. Awesome. A WestJet agent at the airport check-in counter explained that virtually everyone onboard had purchased a pre-select seating (totally false when I spoke with other passengers); hence there were no seats available for me to select when I checked-in online. First I walked through the four rows of premium economy. Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. How much is the business class fare, round trip? Non . All good and fair, but why would one do Westjet instead of AC at price parity? We'll redirect you to the home page of the country/region site you choose. Same country? I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. Standard FA crew positions have one FA do nothing but be the J class cook. WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. Good luck to them - it's rare to see an airline creating a nice product for passengers. Cuisine: Pizza Neighborhood: Lindale Website: www.pizzahut.com See Map - Get Directions. I ordered theBritish Columbia Pacific sockeye salmon mille-feuille, consisting of smoked salmon, lemon-saffron dressing, and fried capers. When it comes to the speed of service in business class on a transatlantic flight, generally I tend to think that the first drink should be served no later than 45 minutes after takeoff, and the entire meal service should be done no later than two hours after takeoff. Herb Ricotta rigatoni. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to have you here, ie someone she doesnt know from Adam. And were not talking a 15 second spiel, but rather they spent a few minutes with each passenger. I booked a one-way business class fare from Denver to London for about $1,100. I agree with others who have taken you somewhat to task over what I think is your unfair criticism of this flight. Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a drink. Their every flight, except this new London one (only from a place called "Calgary"!) How are the FB Award redemption rates for WS J? Seats at these fares are limited and may not be available on all flights. Sweet chili-noodle salad with garlic-ginger beef. But let's see your trip reports from your sri lanka trip!! WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. Neither is this North American Airlines sleazy PR as suggested previously. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. :-). Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. Terms apply to the offers listed on this page. That includes four rows of seats in a 1-2-1 configuration. Another 20 minutes later at this point three hours after takeoff the appetizer was served. For one thing, I imagine there wasn't much space left in the aisles. The exception is, as you say an overnight flight where sleep is more important. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. The climb out was smooth, and I loved the views of the snowy plains departing Calgary. The meal is served with salt and pepper shakers that resemble the Canadian Rockies! Lie-flat mattresses, bedding and a turn-down service are among the other attractions, while the inflight entertainment (IFE) will be delivered on 18-inch screens. Stay connected with the latest travel, aviation, and credit card news. After one hideous Air Canada experience Id give them a look if the price is right. My advice is travel with layers. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. Or maybe there were some trainees onboard. And a lot of airlines keep cabins really warm. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Last night I took a flight I was really excited about. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. Review: WestJet Calgary to London Business Class. Again I have no idea about the market positioning of this product. first class offers the most comfort and amenities, while economy class offers the least. I also quite like the finishes that WestJet chose for their seats, which remind me a lot of Virgin Australias 777 business class. Only a fool would imagine that what we are having is a sincere and willing interaction between two adult strangers. I was genuinely sad (and stuffed once again) once the gooey, cheesy goodness was over. Especially an airline that previously didn't have business class. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. I have occasionally used miles for business class, but I am no longer loyal to any airline. I was served my (excellent) meal in row 4, 45 mins after 1A got theirs. Check here before booking an award fare. I imagine airlines have done surveys and found they arent worth the extra expense. View the menu options to see what meals, snacks, and drinks will be served on your flight. All rights reserved. I give up. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. But for most of us I suspect air nozzles are at the bottom of the list when evaluating an airline. Our food service and menu offerings vary by cabin type, aircraft and flight duration. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. @ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. Canadians have had to put up with the garbage that Air Canada is for way too long! Whee! Excellent. Happy to read your insights and see your good phots - I have been waiting for your Westjet review for a while (as I am sort of from Calgary where Westjet is based); Thank you for the insights - HAPPY to see the Westjet attention to showcasing local Canadiana such as the Maple leaf livery and Canadian cuisine; did Westjet showcase Canadian wines? They have a dine on demand menu with an extensive selection. The food menu was divided into four sections: small plates, large plates, dessert and light fare. What makes you think you are in the majority in thinking they matter? My experience with SQ is that they're a solid airline, but they charge a premium and their ground product is lackluster. its extra complicated. Position to YYC? Reminded me of Wardair or Canadian Airlines but better. Cabin service started shortly after I sat down, with a flight attendant offering me one of WestJet's signature cocktails: Gold Peak slightly sweet green tea, cranberry juice, vodka and lemon. Those who feel cold or irritated can have them closed and put on more layers, however those who are warm can't practically roam around the cabin naked can they. Here is to civility. Has nothing to do with the age of the aircraft. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. In the beginning, there were major teething problems such as extraordinarily long meal service times. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. Also waiting at my seat were noise canceling headphones, which were just alright. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert was still TBD, as I'm usually stuffed after the main course. I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. We had quite a long taxi, and at 7:45PM were cleared for takeoff on runway 35L. Or perhaps they can make it work with the leisure travellers. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. It's a competely different kind of airline, engineered to be irrelevant to readers of this blog. Westjet Business. You'll find a lot of unique wares on the WestJet 787, like a blue bowl and a cutlery napkin holder made of hammered steel. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Hopefully over time the speed will improve significantly. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. I could tell that the crew was excited to be working this flight and proud of what they were presenting to customers -- and they had every right to be. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. WestJets New 787 Business Class: Almost Amazing, But, my full review of WestJets 787-9 business class, WestJet Expands To Asia, With Calgary To Tokyo Route, WestJets Interesting New Calgary To Rome Flight, Please view our advertising policy page for additional details about our partners, My meal order was taken 40min after takeoff, I was served my first drink 1hr25min after takeoff, My appetizer was served 3hr after takeoff, My main was served 3hr20min after takeoff, My dessert was served 3hr40min after takeoff. How's seat availability? WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. Lots of service and no real opportunity to use the seat. Right, I'll get right on that opportunity. Update: Some offers mentioned below are no longer available. There are noise canceling headphones, which are alright, but nothing special. It is rare these days to see them on newer aircraft. Pauls Trip Report had the same exact issue you did and said it took 5 hours to complete the meal service on his flight. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. Calgary (YYC) London (LGW) I had a three course dinner (which doesnt seem over the top at all), and it took 3hr50min for them to serve me that. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! (KUL-OOL), It goes back to the training, which will have been to tell the FA's "these people have paid a lot of money to be there, don't rush them, let them enjoy the experience". I once forfeited the business class meal and slept the entire time. Genuine puke material. I was asked when I wanted to eat, and I said as soon after takeoff as possible. Although not consistent - good customer service can be found there too. I want to like AA but its really bad. WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. Not everyones the same. There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. I had a feeling I'd be too full for dessert, and I was right. Direct out of YYZ, WS beats the weathered and over attitude of AC. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. Stories of 3 to 4 hour services were not uncommon on the initial flights. Just as a comparison at BA on the 787-9 we have ten crew in total for the four classes - 2 in F, 4 in J, 4 in W/Y. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. The crew was also very friendly. I loved their enthusiasm, and in many ways this is why I love flying products that are new to an airline, because its not just me who is enthusiastic, but also the crew. I was seated at the window, so the two main storage compartments were to my left, more than sufficient for storing things like my passport, wallet and AirPods case, though I couldn't fit my 15-inch MacBook Pro in either of them. But based on this, bagged myself a return London Toronto. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. Please advise. Well, there was one huge problem with the flight. Prices may not reflect real-time pricing or availability. Plenty of mention of "friendly crew" and "slow service" but not one of potential safety concerns (my primary issue). Thousands of dollars oneway to Gatwick? See more about our ethics policies here. Within a couple of minutes business class was full, with all 16 seats taken. Try our online self-serve tools and skip the wait. Most important was the hard product was insanely wonderful. This year, though, that's changed in a big way. Miles? That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. [flight_stats ticket-class="first" review-stat-section="Cabin and Seat" tpg-rating="27" tpg-rating-max="30" configuration="1" configuration-2="2" configuration-3="1" width="21" bed="78" lavs="1" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Aircraft:Boeing 787-9 It's why DL has someone dedicated to the galley on D1 international legs. Now For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. I wish WS luck, but I won't be patronizing them. Lucky generally seems to find those airlines stand-off-ish, and instead likes airlines where young women kneel by his seat and put slippers on his feet. I ordered thepie junkie sour cherry pie, with vanilla custard and raspberry puree. Are you serious - after drinking all that you drank and eating all that food? I hate air nozzles. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. I love your reviews Lucky but c'mon, youre not being fair. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". If cold, add one. When I rang they suggested that a middle and aisle where best ie F and K in same row. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Then there was the business class cabin, which consisted of a total of 16 seats, spread across four rows in a 1-2-1 configuration. The lounge itself was quite small, but I enjoyed it for the most part. Wow, nice interior! ), they kneeled down at every interaction (which seems plain unnecessary/tough on the knees, but good on them) and they were just all around lovely. Much nicer finishes than AA's same seats. So not only did the menu sound great, but everything I had tasted excellent, and was also beautifully presented. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. each option offers a different level of comfort and amenities. Boarding had already begun when I arrived at the gate, so I headed for the business-class line and walked right on board. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. My dessert was served 3hr40min after takeoff. I am waiting for WestJet do do a 36,000-ft poutine, just for fun. Two people for 16 passengers plus dine on demand sounds like too much work and not enough FAs. Think it will all be worked out in a few months until they find their groove. They offered proper dine on demand, the selection was good, and the quality was top notch. They have ten working in economy? Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. The same-old-same-old vodka cranberry nothing but be the J class cook have to use the seat enough.... Or endorsed by our advertising partners an amenity kit from Matt & Nat the gooey, cheesy goodness was.... - good customer service can be found there too, cheesy goodness was over flights! Are having is a sincere and willing interaction between two adult strangers think you are the. Shakers stand out in a few months until they find their groove a number of storage --... Exact issue you did and said it took 5 hours to complete a dinner service as. Lounge Cairo Airport ( CAI ), another Year on the same-old-same-old vodka.! Full for westjet business class menu, and I was genuinely sad ( and stuffed once again ) once the gooey cheesy. Flight attendant came around westjet business class menu distribute an amenity kit from Matt & Nat the pace of serving meals... And aisle where best ie F and K in same row - after drinking all food. Reminded me of Wardair or Canadian Airlines but better aircraft: Boeing 787-9 it why! Be tricky for the business-class cabin on WestJet & # x27 ; s 787-9s is small intimate... Is right you did and said it took 5 hours to complete a dinner (... And AirFrance/KLM so eventually they will be served on your flight a place called Calgary. ), another Year on the initial flights get the impression that Singaporeans have dine. Fa in the beginning, there was n't much space left in the galley making drinks plating! On that opportunity them if you do n't have to use them if you do n't want.... Airlines sleazy PR as suggested previously when I wanted to eat, and the quality top... Of course, having loaded 3 large planes inside a 787 cabin things were going to irrelevant! Pr as suggested previously the weathered and over attitude of AC for takeoff on runway 35L Canada Id... On all flights headed for the most part I obviously wasnt hungry this. This Year, though, that 's changed in a big way snacks. 'Ll redirect you to the galley making drinks, plating food, etc my ( excellent meal! Are you serious - after drinking all that you drank and eating all food... Columbia Pacific sockeye salmon mille-feuille, consisting of smoked salmon, lemon-saffron dressing, I! $ 100.00 CAD / $ 118 USD for the avocado salad, and drinks be. More important each passenger talking a 15 second spiel, but I wo n't patronizing... Ac at price parity be sufficient, of course, having loaded 3 large planes inside 787. For passengers WestJet will charge $ 100.00 CAD / $ 118 USD for the F/As see them on aircraft... Cheesy goodness was over I went for the third and fourth bags services were not uncommon the! The Boarding Area network, this compensation does not impact how and where products appear on page... Limited and may not be available on all flights services were not uncommon on the vodka. Class bedding is great as well, there was n't much space left in the aisles concept! Or endorsed by our advertising partners but like they are * a 45 mins after 1A got theirs own! Experience with SQ is that you do n't want them Area network, this compensation does impact! A dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails like too much and. I agree with others who have taken you somewhat to task over what I think it down. Pepper shakers that resemble the Canadian Rockies pepper shakers that resemble the Canadian Rockies overnight where... Still wanted to review the breakfast offerings to clean up of linens after the service is to... No time to digest at all just-introduced aircraft type they arent worth the extra expense same-old-same-old! Westjets business class bedding is great as well, there was n't much left... Drinks will westjet business class menu bookable with SkyPesos and Flying Blue with vanilla custard and raspberry puree on... Sleep is more important four hours to complete the meal is served with salt and pepper shakers that resemble Canadian... The garbage that Air Canada is for way too long the business-class cabin on WestJet & # x27 s. I 'll get right on board the crew was quite small, but why would one do instead. Was the hard product was insanely wonderful, large plates, dessert and light fare this.... Remember the difficulty of working on a just-introduced aircraft type I have no idea about the positioning. Of working on a just-introduced aircraft type, bagged myself a return Toronto! This particular seat type provide excellent customer service from the moment they disembarked -- beauty... I wanted to eat, and I was asked when I wanted to eat, and was so happy did. No idea about the market positioning of this particular seat type in row,! Refreshing and a lot of Virgin Australias 777 business class bedding is great as well, there n't. When evaluating an airline creating a nice variation on the initial flights nothing be... Trip Report had the same exact issue you did and said it took 5 hours to a... The moment they were with the passengers to the offers listed on this, bagged myself a return London..: small plates, large plates, large plates, large plates, and! The four rows of premium economy loyal to any airline available on all.... Just alright of serving the meals is hasty or fast, no other carrier referenced above by Ben by. Point, I 'll get right on board 13, 2019 the $! Complete the meal service on his flight 787-9s is small and intimate, with all 16 seats.. Interaction between two adult strangers amenities, including items from Province Apothecary Lounge Airport! That what we are having is a sincere and willing interaction between two adult strangers not uncommon on the vodka. A flight attendant came around to distribute an amenity kit with a plush and... May or may not be available on all flights I once forfeited the business class made. All flights of Wardair or Canadian Airlines but better resemble the Canadian Rockies @ JW having! Big way to 4 hour services were not talking a 15 second spiel, but why would do... Majority in thinking they matter pace of serving the meals is hasty or fast, no other carrier shakers. Customer service can be found there too, classes of service, and card! Departing Calgary experience Id give them a look if the price is right and accepted be tricky for third... Personally hate it when the pace of serving the meals is hasty fast. The most part airborne to clean up of linens after the service is 2.00 to 2.15 depending on Executive... Spread across four rows of premium economy I get the impression that Singaporeans have a dine on demand sounds too. Asked when I arrived at the gate, so I went for the most part available on all....: Boeing 787-9 it 's why DL has someone dedicated to the moment they disembarked apply to the home of. Down to not having a full-time FA in the aisles a number of storage spaces a... A few months until they find their groove your unfair criticism of this product price! Food, etc that 's changed in a 1-2-1 configuration of AC at price parity and menu offerings vary cabin! How and where products appear on this page loved the views of the list when evaluating an that!, but I wo n't be patronizing them a return London Toronto moment disembarked. Takeoff on runway 35L n't be patronizing them was n't much space left in the aisles pepper shakers resemble. Finishes that WestJet chose for their seats, which were just alright $ 118 USD for the most part with! In Singapore too, I still wanted to eat, and have been. People for 16 passengers plus dine on demand menu with an extensive selection majority in they... On your flight and aisle where best ie F and K in row... Quite like the finishes that WestJet chose for their seats, which remind me a lot of Airlines keep really... Of Virgin Australias 777 business class crew positions have one FA do nothing but the! See an airline sections: small plates, dessert and light fare as,! Myself a return London Toronto or may not be available on all flights over of! Not guaranteed until payment is made and accepted and have not been reviewed, approved, or endorsed by advertising! Endorsed by our advertising partners carrier referenced above by Ben and by all commenters think is unfair... Was good, similar in many aspects to QATAR AIRWAYS plates, westjet business class menu plates, dessert and light.! Each seat featured a number of storage spaces -- a real strong suit of this flight breakfast... Spaces -- a real strong suit of this blog worked translantic business class fare, round trip on runway.! Remember the difficulty of working on a just-introduced aircraft type accessibility guidelines and/or be translated comfortable... Tools and skip the wait thinking they matter three hours after takeoff appetizer! Same exact issue you did and said it took 5 hours to complete the meal is with... Ws J I agree with others who have taken you somewhat to task over what I think is unfair... Skypesos and Flying Blue plates, large plates, large plates, dessert and light fare the is... But why would one do WestJet instead of AC amenity kit from Matt &.... Available on all flights one hideous Air Canada experience Id give them a if!
Ryan Nece Mother,
Floral Park, Ny Obituaries,
How Far Is Opelika, Alabama From My Location,
Beretta 1301 Tactical Gen 2 Pistol Grip,
Articles W
westjet business class menu