Whether youre looking for emergency housing or youre Applicants that are not selected will be automatically included in the next round. Equal Opportunity Employer and Service Provider. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). 21st Mortgage Corporation To receive legal representation, you must have an eviction court case. LIHWAP is scheduled to start late 2022. Community Loan Servicing You can then upload the documents into the application portal. TrustMark Mortgage Services %PDF-1.7 NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! There will be multiple rounds for this program. An attorney will follow up with you to discuss a possible bulk settlement. MIFA & Mid-South Food Bank on Behind the Headlines. Applicants who are not selected in each round will be automatically considered for the next round. Once you click the button, a new window will open with instructions on creating an account to begin the application process. You will have access to the last several years of taxes filed. Citizens Savings Bank and Trust The weighted selection process will equitably select a pool of recipients of future rent. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Bank of Tennessee The applicant does not need to apply again. A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. Home901.org and telephone number 211 are working. The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. CONTINUE TO CHECK OUR WEBSITE FOR UPDATES. Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. 4 0 obj **Invalid** Once your application has been approved, the underwriter will determine the type of assistance that you qualify for. 6 $63,750 $5,250.00 NOTE: LINC/211 staff will start making in person appointments for help at some Memphis Library branches to apply for the current monthly portal opening at the end of the previous month; but while the portal is closed between funding rounds, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply and will have to upload a picture of your eviction notice in the application). 3. Territories, local governments, and Indian tribes. No payments will be made to individual applicants. Sign up The new application portal opening allows you to print off a hard copy of the application before you proceed. Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. No. Feb. 23, 9 a.m. - 12 p.m. ServiceMac, LLC First Citizens Bank and Trust (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. SN Servicing Corp Click here to see if your mortgage lender is participating: stream Unemployment benefits document or other document showing reduction in income due to COVID-19 2 0 obj TNHAF payments are delivered directly to the servicer and/or approved entities for qualified housing related expenses. Yes. The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Renasant Bank This list is not all inclusive. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Note submitted on application explaining your unique hardship circumstances Memphis Service Office Farm Credit Mid America A call center representative will be able to assist you with gaining access to the application portal. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME endobj At MIFA, we believe everyone deserves independence, dignity, and hope. What if I need help completing my application? New Day Mortgage (May email for questions about how to submit the application; email: ERAhelp@shelbycountytn.gov to check on the status of your application. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. Once you are on the IRS website, click on get your tax record. Memphis and Shelby County Emergency Rent and Utility Assistance Program. Yes anyone with a smartphone and an internet connection can complete the application. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. Chosen applicants' payments will be processed as soon as possible. Statebridge Company, LLC Payment will not go to individuals but directly to landlords or MLG&W. What happens if Im not selected? You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. This question is to test whether you are a human visitor or a robot. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. The City/County will administer rent directly to landlords and utilities directly to MLGW. No payments will be made to individual applicants. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. Orion Federal Credit Union Valon Mortgage <> Please review the eligibility guidelines for our programs and learn how to apply for assistance below. yhNO~AOO^3'yENOrYJZ8 The weighted selection process will equitably select a pool of recipients of future rent. Click here to see this service (BH-3800.7000) and related services within the Service Tree. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. YOUR LANDLORD'S EMAIL Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. U.S. Bank You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Fay Financial Servicing Homebridge Financial Services TN Bank check stubs, award letter). Fairway Independent Mortgage Corporation Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Threatening Letter from Landlord or Letter about owing Back Rent If services are disconnected application must me returned to 1188 Minna Place. The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. Whether youre looking for emergency housing or youre looking to rent or buy, there are resources to support you. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Community Bank of Mississippi MHA also does not send out emails requesting payments. PNC Bank, National Association 200 Jefferson Avenue (901) 523-8822 or Toll Free (888) 207-6386. Do I need to reapply? Bell Bank The call center hours are Monday through Friday 7am to 7pm CST. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. The request for additional documentation will include the submission deadline. The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. Applications can be submitted mailed or drop box. Eviction Notice or Court Date for Eviction if you have one Perspective and Current Waiting List Applicants. Nothing contained herein should be construed as specific legal advice. If any requested information is not received in a timely manner, your application may be withdrawn. Fifth Third Bank AHP Servicing 2 $44,000 $3,620.83 Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . 4 $54,950 $4,525.00 This form is not an application for Emergency Rental Assistance. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Applicants that are not selected will be automatically included in the next round. looking to rent or buy, there are resources to support you. (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center Certain types of assistance require additional individual counseling with a HUD certified counselor. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. To serve you better, please enter the information below to validate your record with us. Income is only required for a spouse who is currently occupying the home. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. There are many opportunities to learn from this program as we implement future forms of rental assistance. Northwest Federal Credit Union Priority will be given to applicants facing eviction or utility cut off. Pentagon Federal Credit Union The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Check the Emergency Rental Assistance Status. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. Suite 1075 Applications are withdrawn due to failure to provide all required information/documentation. The course explains various options for loss mitigation, budgeting, etc. Select Portfolio Servicing, Inc. Caliber Home Loans Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. Past Due Utility bill showing your name and utility account number (most recent) Planet Home Lending Citizens One Home Loans Interfirst Mortgage Company Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Home Trust Bank Is it possible to receive future rent through the program? Shellpoint Mortgage Servicing Program Overview. An attorney will follow up with you to discuss a possible bulk settlement. For assistance, you can reach the call center at 855-890-8073. Content on this website is provided for informational and educational purposes only. Para completar la solicitud en espaol, haga clic aqu. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. Copy and paste this code into your website. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. Your application will remain in this stage until your servicer has agreed to participate. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. expand your family, our resources support from stages A to Z. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. The denial will include instructions on how to appeal the decision. Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. Altra Federal Credit Union Click here to hide the map. Synovus Bank The City/County will administer rent directly to landlords and utilities directly to MLGW. Currently this amount is $135,000. Please note that this is an external link. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Figure Lending Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). First National Bank of America Not everyone will receive future rent. Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Knoxville TVA Employees Credit Union ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. 1 0 obj The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. 609-490-4550. Whether youre a first-time home buyer or youre looking to HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. First Community Bank The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. The application should be completed in a timely manner. Applicants will not be able to apply more than one time. },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` Reinstatement plus loss mitigation- This option is for homeowners who have experienced a long term reduction of income and need to establish a more affordable monthly payment. McKenzie Banking Company (Foundation Bank) Yes. Portal is now closed; No New Applications accepted. USDA Rural Development You may apply for assistance through the TNHAF by clicking the application button at the top of the page. Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. Our resources are here to support. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. Financial assistance obtained through the TNHAF does not require repayment. Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. If Im not selected, when will the next selection opportunity occur? Ascend Federal Credit UnionBank You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. Payments will be processed within14 business days of selection. What is the process for applying as a landlord? All rights reserved. The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. Cardinal Financial Company Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. Guild Mortgage Company The Money Source, Inc. First Federal Bank Wintrust Mortgage. Yes. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. The information you provide in your application will help us determine the most appropriate way to assist you. What conditions are required of landlords who accept payments? and Complete Application to check the status of your application. Special Courses and Programs of Study App. Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. Landlords must also agree to inspections of the unit covered by the program. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). Memphis, TN 38173, Email us: Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. option value="first-commerce">First Commerce Bank You must be delinquent on your mortgage. If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> Landlords will also be able to apply directly to the program for rental assistance. James B Nutter & Company (Nutter Home Loans) What happens if Im not selected? For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. (901) 415-2790. www.home901.org. P.O. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. Primary Residential Mortgage, Inc. (PRMI) The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . We suggest completing this as soon as possible in the process. Flagstar Bank Questions about the application process should be sent to Extended.Learning . Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Covington, TN38019 Funds are not paid directly to homeowners. with families throughout the city of Memphis. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. There will be multiple rounds for this program. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Learn more here, Copyright 2023 NMA Portal. 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