This is my line in the sand . Its $21 a person! more. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Xian, went above and beyond to help locate it and return it to my son. I know that most resorts/hotels have higher prices but $4.50 for a bottle of water is ridiculous! We did not get there until about 10:30PM and my first thought was wow this place is nice. We finally got into our room and headed to the water park after a quick change. A city once grand and sublime, Rules are rules. SO MUCH for littles to do! Perfect for us. Yesterday half the slides were closed. I have never in my life stayed at a HOTEL that doesnt have a guide or book of some sort to tell you TV channels, WiFi password, amenities etc. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. My gosh the place is so beautiful! Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. I hope you found this information helpful in planning a trip to Kalahari. This is the largest indoor waterpark in America, all 223,000 square feet of it. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being . Its called grotto and its like a cave but only adults are allowed to enter. Im creative! ft. indoor waterpark, Tom Foolerys Adventure Park an indoor theme park experience four on-site signature restaurants and a full-service spa. Do not put yourself through this. The bathrooms were also very gross by the end of the day as well. Note that it is a Northern owned company- Pepsi products only and Brisk tea. Seriously? Here is the short version as a family with a 4 yr old and 74 yr old. Ok fine. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. Same with checkout. Up close beautiful. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. There is a Starbucks, Ice Cream Shop and a full market open all day. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. We enjoyed the pool so much. Just keep luggage in car and save the $250! First issue, the line to check in was INSANE. Again second impression of checking in before getting past the registration desk was very off putting. Beds were very comfortable (soft). Overall: Lots to do as a family! I apologize that we did not meet your expectation but also our own. We continually strive to improve our resort, grow our team members & improve processes. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. We are so grateful they took the extra time to look for the bear. I'm sorry but $4.50 a topping is insane. Updated: Nov 12, 2021 / 05:56 PM CST. She never did anything that would need a pass. The indoor water park and Tom Fooleries was a great experience. We're in it together Your safety & security is our #1 priority. We couldve just said nothing at breakfast and walked out after eating. The gym is very well equipped. Checkout is automatic, but can enjoy all activities till 3pm. Clearly the guest are unloading as quickly as possible. Who is monitoring guest coming and going? She seemed confused at times and poorly trained to handle customers. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being sorely disappointed in not being able to stay. We are so grateful they took the extra time to look for the bear. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. Its also blissfully quiet on our floor. They have considered all things from babies to teenagers. If everyone needs to be in a raft on the lazy river, have it stated as well. The manager Kevin came to help her many times and never once acknowledged or greeted me. As in! There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Nothing is Coca-Cola or fresh brewed tea (hard pass!). I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. We bought the package deal and everyone got a pass. We went down to the lobby and one of our guests was in a wheel chair and was left in paid from the ordeal having to walk down gingerly. Some great man's ashes designed to protect, Its $21 a person! Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. Try dealing with that when the kids are excited or tired.The other thing about the restaurants is to understand the hours. You can start using the Waterpark then. However, there is plenty to do for all ages. Just keep luggage in car and save the $250! Just keep luggage in car and save the $250! They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. Needless to say, we WILL NOT be returning to this resort. Over and over this was witnessed. Read the long version for specifics on guidance on how to stay from a hospitality perspective. Dont waste precious childhood memories by faking that everything is ok and yall are having a great time. A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. How many families can afford $24 a plate for dinner? Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. Their ropes course is even bigger. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). At all. Swept away by the hand of time. Music Schedule for Hometown Holiday. Round Rock If you think you are only going to do one or two things, you just use the credits on your arcade card. Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. We ate remaining meals off property. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. At the start of the 20th century, Farini's observation gave birth to a legend throughout South Africa. Clearly the guest are unloading as quickly as possible. Spent hours in there. This as a first impression with no formal greeting was very off putting. We will do the big slides.Who cares that her friends we drove 3 hours to meet who are 2 years older than her are happily playing in the kid area. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. The service issues will eventually work themselves out. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. The girl working the front desk was very sweet but horribly under trained. Xian, went above and beyond to help locate it and return it to my son. The quality of prizes is elevated!!! But you don't actually need any sort of pass to enjoy Tom Foolery. Kitsch, cheesy, cheap. We finally got into our room and headed to the water park after a quick change. Ok cool No biggie I love standing. This was our 1st stay with Kalahari Round Rock and it will be our only. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. To test this premise Clement explored what he regarded as Farini's true route and discovered a set of monumental rocks, resembling walls. 5. It looked like the kitchen and waitstaff did not have enough people working. I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. Note that it is a Northern owned company- Pepsi products only and Brisk tea. The gym is very well equipped. Go to Gaylord, Wolf lodge, moody gardens. The bathrooms were also very gross by the end of the day as well. It feels like its all about the bottomline. If youre smart, you will save your money and stay elsewhere.More. He said sure she is 9 and barely over height no problem. Taxes and fees that are shown are estimates only. Checkout is automatic, but can enjoy all activities till 3pm. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Ok fine Ill go through front desk! I then visit front desk In person and manage to order a pizza. Food had zero flavor. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being sorely disappointed in not being able to stay. The staff was friendly and courteous everywhere we went at both places.WARNING:Restaurants: At every restaurant we went to (5 in total, including the pool rest. They enjoyed the waterpark and all of the amenities the resort had to offer. No one wouldve noticed! This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. They open at different times. And deafening. Kalahari offers 200,000 sq. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. Seriously? The modern city has spread from the island (the le de la Cit) and far beyond both banks of the Seine. Or a $500 glass of wine? My family and I are currently staying at this location. Places are grossly overpriced. Outdoor pools should be heated and open. Ice cream parlor and candy shop- $7 for 1/4lb of candy. How many families can afford $24 a plate for dinner? Cabana rentals very pricey during summer upwards of $400+ at water park. The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. Its 70* out today so idk what the truth was. 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