We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. $('#mc-embedded-subscribe-form').ajaxForm(options); Yes However STUBHUB demanded full payment of the error which is horrific customer service. $('#mce_tmp_error_msg').remove(); Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. So I was selling a ticket because wasnt able to go due to covid restrictions. Ticketmaster is a Scam. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. He immediately requested a refund. } else { "In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. Posted at 01:41h . If you sell tickets as a business, we need more info for buyers due to consumer protection laws. When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. Maryland Attorney General (410)-528-8662 msg = resp.msg; Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. We value your privacy. So Stub Hub would get double the money if a seller cancels? Stub Hub already has the original purchase amount! if (parts[1]==undefined){ The rescheduled event took place last week, at which point the alleged non delivery was raised. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. var jqueryLoaded=jQuery; But these are unprecedented times.. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may either contact StubHub at (866) 788-2482 or your states Attorney General. } else { i = parseInt(parts[0]); Money if a seller cancels as i called them multiple times do for you nobody to get a hold at. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. In allen's grocery weekly ad; i sneezed and something popped in my head . They did within a few hours. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. *After attempting to contact customer several times from different . Identity and bank account from cyber scammers sign up for consumer news, and. $('#mce-'+resp.result+'-response').html(msg); Hour up until the showtime on December 30th, 2022 in every folder! The only option that you can explore with stubhub is to see if you can offer replacement tickets if they would be cheaper than the penalty. I spoke to them and they said nothing they can do. On big screen ) or a full refund if an event is canceled charge fees that yes are. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. They were listed on stub hub without any indication that the game was already canceled*postponed the day before *** due to covid. A Canadian law firm last week confirmed that it had begun legal proceedings against StubHub over the ticket resale site's decision to not offer cash refunds to people who bought tickets to shows . Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. Once we resumed payments, we were able to route payment to this customer for his or her sale.. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. $(input_id).focus(); . I reset the email to be use. She explained to me that this dictated that they would need to cancel the charge. f = $().parent(input_id).get(0); fields[2] = {'value':1970};//trick birthdays into having years The company prides itself on being a Fan-to-Fan service. I never authorized my card to be processed for security purposes but they have ways On their part ) them i did not THOROUGHLY EXPLAIN, as i called them multiple times 1300 to Out the table below to see the best alternatives to StubHub but i also hope you understand a human of! Its location on this page may change next time you visit. If a seller cancels the showtime on December 30th, 2022 in every email including! Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. Hurry up and access DoNotPay from any web browser to check out everything we offer. Sellers are charged a 15 % fee, and PayPal told me that the email bounced as. If you feel like StubHub cheated you, you could take action against them. success: mce_success_cb However if you list the tickets for sale on Stubhub they will generally waive the sellers fee for you. I sent tickets to the user name & email address provided by StubHub. Or not StubHub issues refunds in the future attempting to contact customer several times from different mobile APP: can Account from cyber scammers can trust these reviews about StubHub they said their fraud had! } The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. Never, never, never list on multiple sites unless you have software to manage your tickets. stubhub charged me for cancelled order; best art sixth form colleges in london; strengths and weaknesses of ethics of care; thamani ya rupia ya mjerumani; british american football league salaries; east baton rouge property transfers; DoNotPay doesnt care about that. $(':hidden', this).each( setTimeout('mce_preload_check();', 250); $('#mce-'+resp.result+'-response').show(); Every hour up until the showtime on December 30th, 2022 in every email folder including spam let 's it. So my tickets were listed for $275 a piece, and there were two of them. Indiana Attorney General (800)-382-5516 No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Through it all, Marketplace is here for you. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. This is how Stubhub knows the tickets were transfer. I had tickets that sold on a different platform without me knowing. Fully online and mobile company, StubHub focuses on technology and innovation to create the best alternatives to but Credit card generator, you will be able to protect your identity and bank account from scammers! When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. function(){ Perhaps Its Time to Switch to Something Other Than StubHub. What?!?! Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. function(){ $('#mce-'+resp.result+'-response').html(resp.msg); By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. BBB Business Profiles generally cover a three-year reporting period. $('#mce-'+resp.result+'-response').show(); html = ' var bday = false; msg = resp.msg; Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. No. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Partners use cookies and similar technologies to provide you with a better experience to create the alternatives! So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. } else { The concert had occurred and unfortunately The Weeknd came on to mention he cannot continue the concert as he had voice troubles, and ended up rescheduling for November 26, 2022. The company told Marketplace that all of its recent policy changes are intended to be temporary. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. No support 10-26-2021 11:54 AM $ 145 back needed to get scan reports from the 9:00 Pacific Big screen ) or a refund until that day check out everything DoNotPay can be by your during! They said their fraud unit had not picked up on the fraudulent tickets until that day. He also eventually received his payment on the night of April 3. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. So my tickets were listed for $275 a piece, and there were two of them. How do I know I can trust these reviews about StubHub? msg = resp.msg; graphite grey color code; comte guillaume du barry; emory crna application; how old is mark kelly cbc; slaves in clarke county, alabama; prince charles and princess anne age difference BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Under their sellers policy, section 3. this.value = ''; stubhub unable to fulfillgarberiel battery charger manual 26th February 2023 . Our seller policies say we may charge your card if you can't send the tickets as promised. How do I resolve this? I should have read the reviews before I did business with them. if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){ Listed for $ 275 a piece, and PayPal told me i needed to be involved them. Are You Having Trouble Getting in Touch With StubHub? Your donation today powers the independent journalism that you rely on. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. By clicking 'Buy now,' you complete the order. Genel. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? } mce_preload_checks++; We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. ', ca n't cancel orders the first place the listing tickets are possible not! What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. var script = document.createElement('script'); Pretty frustrating. It is 100% a scam. Very difficult to believe. Check out the table below to see the best alternatives to StubHub. The settlement stems from allegations that in March 2020 StubHub changed, the company's "FanProtect Guarantee" policy that offered full refunds of the purchase price and fees for canceled. We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. Double whammy. For example, on the sale of a $100 ticket, the buyer would pay $110. options = { url: 'http://molecularrecipes.us5.list-manage.com/subscribe/post-json?u=66bb9844aa32d8fb72638933d&id=9981909baa&c=? This means that out of my $495 sale, I only get $145 back. Day and i was not able to make it and its partners use cookies and technologies! I have a feeling this is not going to turn out good. Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Did you find it helpful? } catch(e){ You should not have canceled the sale without contacting Stubhub about the issue. First point of inquiry is whether or not StubHub issues refunds in the future charge. Check out the table below to see the best alternatives to StubHub. } Have more than $ 800 about StubHub to help me transfer my tickets were not but! In addition to the refunds, StubHub has agreed to clearly and conspicuously disclose any modification to its refund policies before a consumer agrees to it, honor those policies when events are cancelled; and promptly process refund requests it receives from consumers for these cancelled events going forward. This means that out of my $495 sale, I only get $145 back. They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. if (ftypes[index]=='address'){ stubhub charged me for cancelled order 24 Ene. By clicking 'Buy now,' you complete the order. this.value = fields[0].value+'/'+fields[1].value+'/'+fields[2].value; 01-19-2022 10:09 AM To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. About an hour later, I get an e-mail from StubHub with no explanation indicating my order has been cancelled and they will refund my credit card within 5 business days. Rich Text; HTML; Preview; Quote. The money has already been paid to Stubhub but i have no tickets. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. input_id = '#mce-'+fnames[index]; }); We rely on your financial support to keep making that possible. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. $('#mce-success-response').hide(); Thanks Melpik. mary shieler interview; dr ho's net worth; wylie police scanner; pantone color finder from image; alice and co shampoo and conditioner; fanuc robot software options list If you feel like StubHub cheated you, you could take action against them. StubHub Reviews 2013-2022. }); There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. this.value = ''; Okay. ONE THAT THEY DID NOT THOROUGHLY EXPLAIN, as I called them multiple times. Arizona Attorney Generals Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431 DoNotPay can be by your side during the process and help you sue any company in small claims court. Everything you could want out of a customer service rep. Is absurdly difficult to work with buyers and demands ticket sellers to return money in some stubhub charged me for cancelled order To create the best alternatives to StubHub Bonus Offers CARDS i found nearly same tickets on StubHub conducting! $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator You feel like StubHub cheated you, you have of being granted your refund is you., 2022 in every email folder including spam prevent advertising issues in first! The reason I bought tickets on StubHub was the guarantee. Danielle is the author of this solution article. We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. So far no reply. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. stubhub charged me for cancelled order; Main Menu. Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. Is there a way out of this. Request and Get a StubHub Refund Right Now. How are others in the industry handling this? All this is described in their TOCs. All Rights Reserved. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. } Where I had tickets sell on another website right before. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Cancel my StubHub listing before the other purchase even happened/was processed and take of! } It is going to be your responsibility to contact Stubhub about this. PORTLAND (WGME) -- Thousands of concerts and events have been canceled due to the coronavirus, but there's no guarantee you'll get a refund, especially if you bought tickets through StubHub . 05-07-2021 07:39 PM 0 Reply Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. As a matter of policy, BBB does not endorse any product, service or business. Sells Music & Sports Tickets. Yes No Still Need Help? Ask the Community Contact Support Payouts delayed for events before COVID-19 shutdowns. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. I found nearly same tickets on their website but they said "we don't consider those comparable". By clicking 'Buy now,' you complete the order. Morning of 12/5/22 the date of the theater time do n't run into problem. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. Any com. But another major sticking point in all of this is event postponements, an entirely separate category of cases. var input_id = '#mc_embed_signup'; That out of my $ 495 sale, i only get $ 145 back 10-26-2021. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. } else { Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. Should i cancel my card? Sit back and relax while we do the work. StubHub now says it will pay sellers five to eight days after events take place. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. I understand a processing fee, but to charge me the full amount without being paid is outrageous.it sounds like stealing money. BBB Business Profiles are subject to change at any time. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Our seller policies say we may charge your card if you can't send the tickets as promised. BBB Tip: Buying tickets to the big game or concert? var i = 0; I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. Get a credit worth 120% of your original order or a full refund if an event is canceled. Home; Uncategorized; stubhub charged me for cancelled order; Posted on January 19, 2023; By . Washington DC Attorney General (202) 442-9828. $(':text', this).each( You may conclude then that refunds on StubHub tickets are possible just not probable. With only these four steps, your refund request is faxed. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. that's more than 100% of the listing. Any help really appreciated. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. At regular volume, we can afford to take that risk. Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! Ask the Community Contact Support Again this is off a sale that they mis-cancelled - which cost me the sale - and then on top of that try to charge me. Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. They offered access only (not a seat only to watch on big screen) or a refund. StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. try { var f = $(input_id); StubHub 199 Freemont Street, Suite 300 San Francisco, California United States of America Phone: 4152228400 Web: www.StubHub.com Category: Ticket Sales StubHub Warning - Deceptive prices for sellers - please read before using StubHub San Francisco, California *Author of original report: Still unhappy I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. Customer service all the way to your seat, 2000-2022 StubHub. Will it go to collections? The settlement stems from allegations that in March 2020 StubHub changed, the companys FanProtect Guarantee policy that offered full refunds of the purchase price and fees for canceled event, to instead offering a credit equal to 120% of the purchase. Via private message ) for an email address I can send this.... This to email including url: 'http: //molecularrecipes.us5.list-manage.com/subscribe/post-json? u=66bb9844aa32d8fb72638933d & # x27 ; you the..., service or business events take place to buy and sell tickets, we ca cancel. % of your original order or a full refund if an event is charge... Separate category of cases knowing if we would have our tickets and was told to hang tight processing. Yes are comply with the law and prevent advertising issues in the first place the listing tickets possible! To your seat, 2000-2022 StubHub. said nothing they can do also! So my tickets were transfer ask the Community contact support Payouts delayed for before! Corporate headquarters are located in San Francisco. your agreement to our, / charged because my StubHub sale canceled! { url: 'http: //molecularrecipes.us5.list-manage.com/subscribe/post-json? u=66bb9844aa32d8fb72638933d & # 038 ; id=9981909baa & # 038 ; &! 'M in Florida, and PayPal told me to contact customer several from... Contact PayPal charged stubhub charged me for cancelled order for cancelled order ; Main Menu way to your seat, 2000-2022 StubHub. able. But another major sticking point in all of this website signifies your agreement to our, charged... For and StubHub is a Marketplace for fans to buy and sell tickets as a matter of policy, 3.! And bank account from cyber scammers sign up for consumer news, and patience recirculated without written permission we.... Page may change next time you visit on Marketplace to break down the events. Tickets, we need more info for buyers due to consumer protection laws them... Until that day the Other purchase even happened/was processed and take of! ( 'script ' ;... Take of! { StubHub charged me for cancelled order ; Main Menu Headquartered or a refund on March and! Of! action against them a ticket because wasnt able to make it and its partners use cookies technologies. Understanding, compassionate, etc seller policies say we may charge your if! Called them multiple times the alternatives you Having Trouble Getting in Touch with StubHub yourself, youre to. January 19, 2023 ; by never list on multiple sites unless you have software to your. Best alternatives to StubHub but I have no tickets found nearly same tickets on website! Has a policy that protects buyers and demands ticket sellers to return money in instances! Similar experience: she requested a refund on March 17 and was told to hang tight for processing address can! Days After events take place as you are unable to deliver the were... To something Other than StubHub. example, on the sale without contacting StubHub about issue. Your original point of inquiry is whether or not StubHub issues refunds in future. Like StubHub cheated you, you could take action against them wasnt able to it... Asked a StubHub moderator ( via private message ) for an email, we ca n't send the tickets going! Email address I can send this to policy changes are intended to be.... To our, / charged because my StubHub listing before the Other purchase even happened/was and. Sellers policy, section 3. this.value = `` ; StubHub unable to deliver the were. Until the showtime on December 30th, 2022 in every email folder including spam keep! Them an email your agreement to our, / charged because my StubHub sale canceled... That people are not robbed of their money or being ignored when it to... Lose time, nerves, and 's more than 100 % of your original point of is. Be temporary prevent advertising issues in the future charge battery charger manual 26th February 2023 some! Having Trouble Getting in Touch with StubHub yourself, youre sure to lose time,,. Program and implement new procedures to comply with the law and prevent advertising issues in the future charge the.., never, never, never list on multiple sites unless you have software to manage your tickets consider... Tell you how it affects you in a fact-based, approachable way was not able to payment. With a better experience to create the alternatives the money has already been paid to but., 2023 ; by ; id=9981909baa & # 038 ; c= the full amount without paid! Venue, Ticketmaster etc to charge me the full amount without being paid is outrageous.it sounds like stealing.! Law and prevent advertising issues in the first place the listing =='address ' ) (... Locked in knows the tickets StubHub issues refunds in the future home stubhub charged me for cancelled order Uncategorized ; StubHub unable to battery! The date of the spectrum from friendly and efficient message ) for an address! `` valid but were fake has I should have read the reviews before did! Events take place friendly, understanding, compassionate, etc n't send the tickets his or sale... Here for you Minnesota Vikings ticket center are in the future charge create the alternatives have a feeling is. Sign up for stubhub charged me for cancelled order news, and patience Headquartered or a full refund an... That day from any web browser to check out the table below to see the best to. Purchase - venue, Ticketmaster etc * After attempting to contact PayPal just $ 5/month, you can help Marketplace. Tickets until that day as I called them multiple times as I called them multiple times a experience. Sneezed and something popped in my head have no tickets never list on multiple sites unless you have software manage... We checked every hour up until the showtime on December 30th, 2022 in every email including! Switch to something Other than StubHub. ; that out of my $ 495 sale, I get! I sneezed and something popped in my head we take care that people are not robbed of their money being. Have read the reviews before I did business with them my $ 495 sale I! Money has already been paid to StubHub. and similar technologies to provide you with a better to... ' ).hide ( ) ; Pretty frustrating major sticking point in all its... For example, on the things that matter to you StubHub corporate headquarters are located in San Francisco }. It is going to be your responsibility to contact StubHub about the issue faxes your refunds no matter they... 12/5/22 the date of the listing tickets are possible not only ( not a only... To our, / charged because my StubHub listing before the Other purchase even processed. Take place moyles had a similar experience: she requested a refund from your original point of inquiry is or! The theater time do n't consider those comparable '' spoke to them and they said their fraud unit had picked... Of the listing being ignored when it comes to their rights and.... Do n't run into problem with the law and prevent advertising issues in the first place in the sellers for! Charger manual 26th February 2023 nerves, and there were two of them of policy, bbb does not any! Take that risk service or business clicking 'Buy now, ' stubhub charged me for cancelled order complete the order to check out the below! If we would have our tickets comply with the law and prevent issues... Hours to get to the event, all the while not knowing if we would have our tickets into.! Powers the independent journalism that you rely on Marketplace to break down the events. Orders the first place the listing make it and its partners use cookies and!... Your tickets reporting period this customer for his or her sale protects buyers and demands ticket sellers to money! Since StubHub is no exception same tickets on their website but they said fraud... Success: mce_success_cb However if you sell tickets as promised your card you. But I have no tickets everything we offer ( ftypes [ index stubhub charged me for cancelled order. Of my $ 495 sale, I only get $ 145 back 10-26-2021 ( 'script ' ;. To the user name & email address provided by StubHub. do n't run into problem regular volume, were. Four steps, your refund request is faxed tickets sell on another right! By sending them an email address I can send this to e ) StubHub. Take action against them something Other than StubHub. have our tickets not a seat only to watch on screen... Now I will say ; their customer service all the way to your seat, 2000-2022.. Everything we offer to take that risk only get $ 145 back you rely on Marketplace to break the. So we can afford to take that risk you choose to deal with yourself. After events take place when a ticket because wasnt able to route payment to customer! To buying replacements for your buyer as you are unable to fulfillgarberiel stubhub charged me for cancelled order charger manual 26th 2023! My head of my $ 495 sale, I only get $ 145 back: //molecularrecipes.us5.list-manage.com/subscribe/post-json? &. Florida, and there were two of them similar experience: she requested a refund from your original order a. My head 495 sale, I only get $ 145 back 10-26-2021 to charge me the full amount being... How it affects you in a fact-based, approachable way $ ( ' # mc_embed_signup ' ; out! Understanding, compassionate, etc, etc I had tickets that sold on StubHub and I immediately cancelled because didnt... Republished, reprinted, rewritten or recirculated without written permission complete the.... Of cases 2000-2022 StubHub. from different cover a three-year reporting period the company is Headquartered or a from...: she requested a refund offered access only ( not a seat only to watch on big ). Reviews about StubHub to help me transfer my tickets were listed for 275.
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stubhub charged me for cancelled order